Shipping Policy

General Information

All Aquadome orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you of our estimated date of product availability. If you are not satisfied with the timeline for shipping, we will refund you the total amount of your order using the original payment method.

Delivery Location

Items offered on our website are only available for delivery within Canada. Please contact us for shipping options outside of Canada. 

Delivery Time

Once your order is placed, please allow 3-5 business days to ship. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only.

Unless there are exceptional circumstances, Aquadome will make every effort to fulfill your order within 15 business days of the date of your order. Business day means Monday to Friday, except holidays.

Please note we do not ship on Saturdays and Sundays.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. 

Delivery Instructions

You can provide special delivery instructions on the check-out page of our website.

Shipping Costs

Shipping costs are based on the weight of your order and the delivery address. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for multiple items ordered. You will be advised of any charges on the checkout page.

 

Questions

If you have any questions about the delivery and shipment or your order, please contact Aquadome at 705-645-5115 or info@aquadome.ca.